The use of mobile technology is no longer limited to warehouses. Today, mobile devices are being used by delivery teams, logistics teams, warehouse management teams and other teams involved in supply chain management. Here are just some of the ways that mobile technology can transform your supply chain.
Improved information flow
Previously, supply chain teams used to rely heavily on manual systems. Traditional methods were used to record every piece of information that a company thought necessary. Not only are manual processes error-prone, but also time-taking and effort-intensive. Businesses following traditional methods have a hard time wading through tons of paperwork.
Mobile technology addresses these problems. You can use mobile devices to enter critical information into your warehouse management systems and other software. Mobile systems that integrate with barcode and scanning technology can help reduce errors and save time, enabling your team members to dedicate more time to critical tasks.
Precise location tracking
Most modern mobile devices come with integrated GPS. GPS-enabled devices help teams track the precise location of shipments. Many advanced systems predict optimal routes based on the driver’s location, helping avoid delays and meeting customer expectations. Additionally, when shipments are delivered on time, drivers can achieve their targets (number of trips to be made every day) regularly, which promotes overall efficiency.
Improved asset tracking
With the introduction of mobile technology, real-time asset tracking is no longer a far-fetched idea. Warehouse management teams use mobile devices to track the movement of items within the warehouse. Mobile devices such as smartphones and tablets are used as barcode scanners. These devices are connected to logistics systems and databases for real-time visibility.
Management can use critical information stored in their databases for several purposes such as asset maintenance, asset allocation, forecasting, and planning.
Mobile technology facilitates real-time reporting. Instead of waiting for an opportune time to have a face-to-face conversation with a team member, the person can exchange information with them via messages, pictures or video clips. Real-time information sharing helps to avoid delays in making critical decisions.
Most mobile systems allow users to download inventory management and other apps, helping them access the system from a remote location. The feature is a blessing for employees who are always on the move. People who work from remote locations or those who keep on moving can use apps to make changes in the system, feed critical data and access reports.
Mobile technology makes the lives of truck drivers much easier, who can access their schedule in real-time. Drivers also get notifications and updates regarding route changes. Further, drivers can use mobile technology to report information digitally. Mobile devices can be used to capture customer signature and other critical information, reducing the need for maintaining complex paperwork.
Improved business intelligence
Mobile technology provides an overview of the supply chain network. Your managers can access key reports, statistics and data to develop a better understanding of different trends. Mobile technology users get updates and notifications on their mobile devices, enabling them to manage their tasks effectively.
When managers have key information and critical data on their fingertips, they can get to the root cause of the problem plaguing their supply chain networks and related operations. A deeper understanding of where they are going wrong helps managers come up with action plans to address these issues.
Improved customer experience
The final objective of any supply chain manager is to improve its customer experience. Mobile devices can help achieve this objective. Warehouse management teams can use mobile devices to keep track of stock levels of in-demand items, avoiding frequent stock-outs helps improve customer satisfaction.
Furthermore, mobile technology can help ensure timely deliveries, which goes a long way in strengthening your bond with your customers.